Since Shop Premium Outlets is a marketplace, refund processing time varies by store. However, we always work with retailers to get your refund processed as soon as possible. For most retailers, you will receive an email confirming the refund as soon as it is processed. Once a refund is issued, it may take 3-5 business days before the refund appears in your account, depending on your bank's processing time. Please note that most refunds are applied to your original payment method.
If it's been more than two weeks since your return has been received by the brand, please contact our Customer Servcie team and we can request an update on your refund status.