Since orders are placed with our retail partners, cancellations are subject to each retailer’s order fulfillment process. To initiate an order cancellation, please contact the retailer directly. Please note that once an order has been placed cancellations are not always possible and will be at the retailer’s discretion. Therefore, we recommend contacting the retailer as soon as possible.
Articles in this section
- What happens after I place my order?
- Where is my order?
- Why did I not receive an order confirmation e-mail?
- Where can I find my order number?
- Can I cancel my order once it's been placed?
- Can I modify my order once it's been placed?
- Who should I contact if there is something missing from my order?
- Who do I contact if my item hasn't arrived?
- I received the wrong item, what should I do?
- Who do I contact if my item is damaged?