When you purchase an item on ShopPremiumOutlets.com, you place an order directly with the retailer. On ShopPremiumOutlets.com, you can view the estimated shipping time frame for any retailer HERE or by clicking the “Shipping, Returns, Privacy & Other Policies” tab on an item’s detail page. The retailer shipping your item will confirm your delivery date and send over any tracking information to you directly via e-mail. Please allow adequate time for your order to arrive.
- You can find your Shop Premium Outlets order number in your My Account under My Orders or on the order confirmation e-mail sent from firstname.lastname@example.org. Please add this address to your e-mail safe senders list, address book or contact list.
- You can find the retailer name for each item by checking your Shop Premium Outlets order confirmation e-mail or in your My Account under My Orders. (Please note: Order history is a VIP Shopper Club member-only feature. If you checked out as a guest the order will not be saved to an account).
- For specific tracking details, please contact the retailer directly. Retailer contact information can be found HERE.
- If you purchased an item directly from the retailer’s website, please contact the retailer directly as they will be able to provide up to date information on the status of your order.