Possible reasons a deal or promotion did not get applied:
- Certain exclusions may apply. Offers at Shop Premium Outlets are automatically applied at checkout or the discount is already reflected in the price. If you are not seeing a promotion price, these items may not be eligible for an additional discount.
- The promotional offer has expired. Some promotions only run for a limited time. Expiration dates can be found on each promotion on the Deals page. If you find that a promotion has disappeared from this page, that promotion may no longer be available.
- There could be a problem! If you think a promotion should be applied to your order, you can contact customer support for further investigation HERE.