At Shop Premium Outlets, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we are glad to accept returns of merchandise for a refund.
Refunds will be credited to the original form of payment. A return shipping fee of $4.95 will be deducted from your refund. This fee is deducted once per order.
The following rules apply:
- Returns are accepted within 30 days of receipt.
- Returned merchandise should be in the same condition as when you received it. i.e. unworn, undamaged, saleable, with original tags and packaging (if applicable).
- Altered apparel, special orders, perishable or personalized/monogrammed items, and items identified as "final sale" cannot be returned.
- Retailers reserve the right, at its sole discretion, to determine if returned merchandise is in saleable condition.
To get request a return label, please use our on-line form to generate a label.
Return Assurance Labels
To request a return assurance label, report your return within 7 days of delivery through the Seel Resolution Center. Log in with your email and order number or coverage ID from your confirmation email.