Logo
HELP CENTER
Submit a request
Sign in
  1. Shop Premium Outlets
  2. Frequently Asked Questions
  3. Orders

Articles in this section

  • When will you charge my credit card?
  • Where is my order?
  • Where can I find my order status?
  • Why did I not receive an order confirmation e-mail?
  • Where can I find my order number?
  • Can I cancel my order once it's been placed?
  • Why was my order cancelled?
  • Who should I contact if there is something missing from my order?
  • Who do I contact if my item hasn't arrived?
  • I received the wrong item, what should I do?
See more

Do you offer gift packaging?

Unfortunately, we do not offer gift packaging at this time. 

Was this article helpful?
0 out of 0 found this helpful
Can't find what you're looking for? Submit a request
Return to top

Related articles

  • Can I use a Simon Giftcard® at ShopPremiumOutlets.com?
  • If an item is marked as "Final Sale" what does that mean?
  • Can I cancel my order once it's been placed?
  • Shipping Policy
  • Can I make online purchases at ShopPremiumOutlets.com if I live outside the United States?
JOIN THE VIP SHOPPER CLUB TODAY.
FIND ANOTHER SIMON CENTER

COPYRIGHT© 2019-2020 SHOP PO, LLC. ALL RIGHTS RESERVED.
By using this site, you agree to its Terms of Use, which prohibit commercial use of any information on this site, it's Privacy Policy & Cookie Policy. Your California Privacy Rights.