All returns must be shipped back to the retailer. While a retailer may allow for a return at their store, we can not process the refund without confirmation from the retailer. Using a label from Shop Premium Outlets will allow your refund to be processed quickly, and it comes at no cost to you!
Articles in this section
- Return Policy
- Request a Return Label
- Can I return items purchased on Shop Premium Outlets® to the retailers’ store?
- How much is the return shipping fee for online purchases?
- How long do I have to return or exchange an item I bought online?
- What happens if I need to return an item I purchased with my Simon Giftcard®?
- Can I return an item to a Simon Premium Outlets Guest Services Center?
- Can store items be returned online?
- Did you receive my return?
- When will I receive my refund?